From Zero to Useless to Hero: Make Runtime Data Useful in Teams
By Florian Lautenschlager & Robert Hoffmann
They are building a GDPR compliant voice assistant that give users control over personal data.
Lovely but not usable by their team.
How did they improve the usage and culture in their organisation to their monitoring toolkit.
E.g. Adding links from metrics re tests failing to system logs related to that test.
Create a dashboard to facilitate frequent queries, e.g. Search by trace id or username.
Also they integrated the links into commonly used tools, like ticket systems or chat tools.